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What Is Live Video Tutoring?

With live video tutoring, you work online with a tutor in real time, just as if you were meeting in person. Our video tutoring takes place through Blackboard Collaborate and is by appointment only.

We can help with course content, writing, research/reference, computer/Blackboard, reading and study skills. Not sure which kind of help you need? Learn more in this handout on which reason to pick.

For the full live video tutoring experience, you will need internet access and a computer, webcam and mic. Many laptops have built-in webcams and mics. If you do not have the technology needed to participate in a live video tutoring session, we offer limited workstations for online tutoring on the Carrollton, Downtown, Southwest, and Tech campuses. For more information, please contact Ask a Librarian.

Tip: Live video tutoring works best on a large screen (not a cell phone).

Making an Appointment

Use the button below to schedule or enter an appointment for in-person and live video tutoring.

TracCloud
Schedule and Enter Appointments

For more information, see our detailed instructions for using TracCloud to schedule an appointment.

If you need additional help or have questions about the process, you can call, text, email, or chat with librarians through Ask a Librarian

After Scheduling an Appointment

Not sure what to do after scheduling your appointment?

Upload any documents related to your session into TracCloud. These documents include things like the assignment prompt, an essay draft and the course syllabus. The more you share, the more helpful your tutors can be. Here is how to attach a document to your TracCloud appointment.

When it is time for your appointment, follow these steps to start your Collaborate online tutoring session.

If you can’t come to your appointment, please cancel in advance. See our instructions on canceling appointments.

You can access TracCloud at https://traccloud.go-redrock.com/jctc.

Need More Help?

If you need additional help or have questions about the process, you can call, text, email, or chat with librarians through Ask a Librarian

You can also get help by stopping by one of the in-person tutoring locations:

  • Downtown: 2nd floor of Smith Library (near the elevator)
  • Southwest: 1st floor of Learning Commons/Library (toward the back)