FYE Student Guide

Use these technologies at the Downtown Campus:

Use these technologies at the Southwest Campus:

All campuses offer computers and study spaces, check with your campus Learning Commons to find out what is available!

Reset your password:

1. Go to http://jefferson.kctcs.edu
2. Click "Current Students"
3. Click "User Account Center"
4. Click "Reset Password"
5. Type KCTCS Email or Username and click "Next"
6. Verify your identity:
   • Email the Security code OR
   • Text the Security code
7. Enter provided security code 
8. Then it's time to change your password. Make sure it is at least 12 characters long! 
9. Note: It is encouraged to use a passphrase instead of just a word. Having trouble coming up with a passphrase? Try picking a phrase containing multiple words 
   • Example passphrase: Just-Gotta-Graduate-99

You can work through the Orientation to Online Learning to learn Blackboard skills.

Blackboard has its own website to help when you're in a pinch: Blackboard Help

Blackboard Technical Support  

1-855-246-5282