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Technical FAQ

School Email

vendiagram of the different types of emails you may have, one professional, one professional-personal, and one personal

NOT ALL EMAIL ADDRESSES ARE EQUAL

Let's explore the different types

It is important for students to understand the difference between professional and personal communication.

Professional Email:

  • Professional email addresses are for school and work (THAT'S IT).
  • School email should be treated the same way you would treat a work email address!
  • A professional email address identifies that you are a member of an institution, for example: abrown065@KCTCS.edu.
  • Allows people receiving your emails to understand the context of your communication (identify it as official communication).
  • Teachers often contact their students via email, school email addresses avoid a student needing to provide their personal email.
  • You should never use SLANG in these emails! Rather, use short, clear sentences. 

Professional-Personal Email:

  • This is a more formal email that you should use on resumes and when you are applying for jobs! 
  • This email should just include your name in the username area, for example: Anita_Brown56@gmail.com.
  • (Of course you can use this email as a Professional-Personal and Personal email, but remember to keep your professional emails you send more formal).

Personal Email:

  • Your personal email address is for friends and family members!
  • Email is a good way to keep personal conversations with those you trust between you and the people you choose to talk to.
  • This is a good way outside of Social Media to send pictures, links, and communicate privately because: Social Media is SOCIAL, personal emails are PERSONAL.
  • Personal emails can be fun, include slang messages, and don't have to have formal sentences.
  • The email address you choose can be fun and clever, for example: Queenie_AnitaB@gmail.com.

Email Basics

Managing your email is easy once you get the hang of it.

This is a large part of digital literacy, and some of the things you may encounter are:

  • Folders - A way to organize your email
  • Images - You can add images to your emails
  • Attaching Files - Send paperwork, assignments or documents via email
  • Spam/Security Issues - Aka Junk mail, or things you do not want
  • Delete/Trash - Clearing out unwanted emails

To create an email to send:

  1. Click on New Message. This will open a new email form to be filled in. 
  2. In the To: line, add in the email address of who you are trying to contact. This format should be their username, followed by @thedomain (you can also browse your address book to find someone).
  3. Be sure to add a title for your email in the Subject line. A subject line should identify what the email contents are to your reader. For example, include your class number or the specific issue when communicating with a professor.
  4. In the main box, you can add your email content. Be sure to include a greeting and a closing along with the content of your email.

Image of a simple email written in outlook

 

Folders

Creating folders will allow you to organize the emails in a way that makes sense to you, making them easier to find when you need them.

(See the File Management Page of this Learning Guide to learn more about naming folders)

To create a folder, follow these instructions:​

New Folder Option #1 New Folder Option #2
  1. Click on New Folder listed at the end of the Folders section
  2. Name your new folder
  1. Hover over Folders in the menu on the left side of your email
  2. Left-click on Folders and select Create New Folder
  3. The new folder will appear as a blank box at the bottom of the Folders
  4. Add a name for your new Folder

​To move an email into the new folder you just made, follow these instructions:

To move an email to a folder Option #1 To move an email to a folder Option #2
  1. Open the email you wish to move
  2. In the top menu, click on Move To
  3. Select the folder that you want to move the email to from the drop-down and click
  1. Simply click and drag the email to the folder then let go!​

​Image result for outlook email folders